Payment Methods

By placing your order through our website you can choose between any of the following payment methods:

  • Cash on delivery: valid for the Peninsula, Balearic Islands, Canary Islands, Portugal (cash payment with a limit of €999.99), Ceuta and Melilla. Additional Cost 3 Euros+VAT
  • Advance payment by card (except American Express). If you want to make the payment with your American Express card, select the option to pay by card from Paypal.
  • Paypal: this payment method carries a variable surcharge depending on the value of the purchase.
  • Payment by advance transfer.
  • Pickup in warehouse. By visiting us at our warehouse in Madrid, you can pay for your purchases with a card thanks to our Physical POS.
  • Receive First and Pay Later with SeQura
  • SeQura Flexi

    Choose to pay with complete flexibility. You decide, without interest or with a small cost and terms of up to 24 months.

    How does it work?

    1. Choose seQura as your payment method and select the number of installments when completing your order.
    2. Complete 5 details and we will instantly confirm your purchase. Today you only pay the first installment.
    3. Enjoy your purchase and pay comfortably. Your payments will be made automatically each month.

    You can also pay in full for your order whenever you want without additional costs.

    How much does this service cost?

    The cost of the service is fixed per fee, depending on the amount of the order. There is no interest nor is there any other additional payment.

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  • Receive first, pay later

    How does it work?

    1. Choose this option when placing your order, you do not need a card.
    2. Receive it and check your purchase.
    3. You have up to 7 days after shipping to pay.


    Without aditional costs.

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Note: orders sent abroad , except Portugal, cannot be paid cash on delivery, only through advance payment (credit card or transfer), once shipping costs have been calculated.

The customer must place the order through our website, which will be processed by our salesperson responsible for it, calculating the weight and shipping cost. The corresponding staff will contact you via e-mail informing you of the total price of your order, including shipping costs, and the payment methods available (payment by transfer and credit card in most cases, but not in all, due to international agreements).

Once NOVASAN receives payment for your order, it will always be sent to you through our State Postal and Telegraph Society, SA. Even so, if you want your order to be managed through another form of shipping, consult with our sales representative on the page. Web.


Information about security in your transactions:

Your card data is protected by the Bankia Virtual POS security system from the moment it is introduced. This system is software that allows our clients to pay online, by card, for purchases they make through the NOVASAN website.

Only at the end of the purchasing process will your browser redirect you to the Bankia website to formalize the payment. To do this, you will be asked to identify yourself as the cardholder. Once completed, the Issuer (Bankia) informs NOVASAN that the purchase is being made by the cardholder, so that the cardholder can complete the process. If the identification has not been satisfactory, the Issuer notifies NOVASAN so that it can proceed accordingly.

This payment system is outside the control of NOVASAN, and any incident that may arise with it is the responsibility of your financial institution, and you must contact said entity if you are faced with a fraudulent situation.